Priced the way the
work actually happens.
You commit to a monthly base that covers your calls, and pay one flat rate for any beyond it. Never per minute. How long a call runs is our job, so it stays off your bill, and the bigger your base, the lower the rate.
Plans from $1,195 a month · about 58% under the cheapest offshore biller · hold time always on us
You should only pay for the variable you control.
Two things drive the cost of a payer call: how many you make, and how long each one takes. You control the first. We control the second. So we built the price around that line.
- You are billed for every minute the call runs.
- A slow payer or a long hold quietly inflates your invoice.
- You pay more when our agent is slower. The incentive points the wrong way.
- Your bill swings on a number you cannot see or control.
- You are billed one flat rate per call, whatever its length.
- A brutal 45 minute appeal costs exactly the same as a 4 minute status check.
- Making the agent faster is our problem and our cost, never yours.
- Your bill moves only when you send more calls. That is the one lever you hold.
Set your call volume. See your price.
Pick a monthly base that covers your calls. Send more than it covers and the extra calls bill at one flat rate. The only number you set is how many calls you send. Call length is on us.
Move it: a 5 minute call and a 45 minute call cost the same flat rate. The length only moves their cost, never yours.
Human comparison at a 25 minute average call: offshore $5.00, onshore $14.50 per call. Over 20,000 calls a month, Enterprise base and floor pricing apply. Your quote is tailored to volume.
A base that covers your calls. Flat rate beyond.
Each tier is a predictable monthly base that covers a set number of calls. Go beyond it and the extra calls bill at one flat rate, any length. The bigger the base, the lower that rate.
For practices and billing teams getting their first denials and status calls off the worklist.
- Monthly base covers 500 calls
- $2.39 per call beyond the base
- Denial, status and eligibility calls
- Structured data, transcripts, HIPAA and BAA
For growing groups and RCM teams running steady payer volume every week.
- Monthly base covers 2,500 calls
- $2.23 per call beyond the base
- Priority queueing and API access
- Everything in Starter
For health systems and platforms moving serious denial and AR volume.
- Monthly base covers 10,000 calls
- $2.09 per call beyond the base
- Dedicated onboarding and scripts
- Everything in Growth
For national RCM platforms and health systems. Base sized to your volume, floor rate beyond.
- Base sized to your volume
- Custom floor rate per call beyond
- Multi-tenant access, named team, SLAs
- Everything in Scale
Real volume, real numbers.
Three teams, three sizes. Each pays one flat rate per call and keeps what an offshore vendor would have charged for the same work.
A small front office finally clearing its denial backlog.
A multi-provider group with steady weekly payer volume.
An enterprise AR team running denials at real scale.
A brutal 45 minute appeal call costs you the same flat rate as a 4 minute status check.
The payer puts us on hold, transfers us twice, and reads a script. None of that touches your bill. It is our time to absorb, not your line item.
The numbers don't care
how you staff it.
Run denial management with an onshore team, an offshore vendor, or Tensor Dial. Line them up, and the math points one way.
Straight answers on
the price.
Because call length is our agent's job, not yours. You decide how many calls to send us. We decide how to work each one. Billing you per minute would charge you for our performance, and would quietly cost you more on exactly the calls a payer drags out. A flat per-call price keeps your bill tied to the one thing you control.
We do. A 4 minute status check and a 45 minute appeal cost you the same flat rate. Hold time, transfers, and IVR mazes are ours to absorb. Your price does not move because a payer was slow.
A connected, worked call against your worklist: a denial, a claim-status check, or an eligibility verification that reaches a representative or portal and returns structured data. You are never charged for busy signals or dial attempts that never connect.
Each tier is a monthly base fee that covers a set number of calls. If you stay within that number, you simply pay the base. If you go beyond, those extra calls bill at your tier's flat overage rate. It is the predictability of a plan with the flexibility to spill over when a month runs hot.
Yes. A bigger base covers more calls at a lower flat overage rate, from Starter to Growth to Scale, and custom floor pricing at Enterprise. Commit to a larger base and every call, included or beyond, costs less. The rate is locked for your term and never rises mid month.
Your monthly base is the commitment, and it is sized to the calls you actually run, so it is not wasted. There is no long lock-in to start. Most teams begin month to month on the base that fits their volume, prove the savings, then size up into a lower rate as they grow.
Your base covers a set number of fully worked calls, and every call, included or overage, comes with the same: IVR navigation, the full Q and A script, structured data capture, the recording and transcript, and the sync back into your system. No seats, no setup fees, no per-integration charges.
Each month you pay your base, which covers its included calls. If you go beyond, those extra calls bill at your flat overage rate. Two clean lines at most, base plus any overage. No per-minute reconciliation and no line items for hold time.
See your flat
per-call rate.
Tell us your monthly call volume and we will confirm your tier, your flat per-call rate, and exactly what you keep versus an offshore vendor. No per-minute fine print.
- Your locked flat rate per call
- A savings model on your real volume
- A live demo on your own payer calls